On July 15, 2021, ARCannabis will begin providing cannabis delivery within BC. Click to learn more.

Frequently Asked Questions

  • Do you offer cannabis delivery?

    Currently, cannabis delivery is not permitted legally in British Columbia. Any business that is offering cannabis delivery is an illegal operation.
    Fortunately, ARCannabis offers click-and-collect service. This allows our happy customers to purchase cannabis online from our store, and pick it up in person. Here's how Click-and-collect works:
    • First, visit our "Shop Online" page on our website
    • Choose a location that is closest to you, and click the "Order Online Now" button that corresponds with the store you'd like to order from
    • This will open up the menu page for your chosen store. Choose the products that you'd like to order, and proceed to checkout
    • Once you have paid for your order, select a pickup time
    • Visit your store of choice and pick up your order
  • Can I purchase online?

    ARCannabis offers click-and-collect service. This allows our happy customers to purchase cannabis online from our store, and pick it up in person. Here's how Click-and-collect works:
    • First, visit our "Shop Online" page on our website
    • Choose a location that is closest to you, and click the "Order Online Now" button that corresponds with the store you'd like to order from
    • This will open up the menu page for your chosen store. Choose the products that you'd like to order, and proceed to checkout
    • Once you have paid for your order, select a pickup time
    • Visit your store of choice and pick up your order
  • What is click-and-collect?

    Click-and-Collect is a term used to describe online ordering, but pickup in store.
    In British Columbia, click-and-collect is currently the only legal form of ordering cannabis online.
  • Where are your locations?

    ARCannabis services British Columbians at a number of retail stores.
    Currently, we have stores across Vancouver and in Vernon, British Columbia. Here are our locations and their corresponding addresses and contact information:
  • What ID do I need to show when purchasing cannabis?

    Before you order cannabis in person or for click and collect, you'll need two pieces of Government Issued identification.
    Primary Identification
    • Must be issued by a government agency
    • Must include the holder’s name, date of birth and picture. Examples of primary ID include:
    • Province or State Drivers License
    • Passport
    • Photo BC Services Card
    • Citizenship Card
    • Certificate of Indian Status
    • Federal Firearms Possession and Acquisition License
    Note that the B.C. Driver’s Licence and Services Card, which combines the B.C. Driver’s Licence and Services cards (formerly CareCard), counts as only one piece of ID.
    Secondary Identification (Used to Verify the Authenticity of The First Piece)
    • Must include the holder's name
    • Must include either the holder’s signature OR picture. Any acceptable piece of primary ID can be used as secondary ID. Examples of other acceptable secondary ID include:
    • BC CareCard/BC Services Card (separate from a BC Driver’s licence)
    • Interim driver’s licence (issued by ICBC)
    • BC Transit ProPASS
    • University or college student card
    • Credit Card
    • Canadian Blood Services Donor Card
    • Transport Canada's Pleasure Craft Operator's Card
    • Most bank cards and reward cards
    • National Defence ID
  • What payment methods do you accept?

    At ARCannabis, we accept the following payment methods:
    Online Ordering (Click-and-Collect)
    • Visa
    • Mastercard
    • Visa Debit
    • Mastercard Debit
    • American Express
    In-Store Ordering
    • Visa
    • Mastercard
    • Visa Debit
    • Mastercard Debit
    • American Express
    • Cash